Sunday, June 15, 2025

Training day's

When one purchases a brand new Xquisite the price includes two weeks of training. When one buys a used Xquisite from them it includes a warrantee and one week of training. As we are odd balls we purchased our boat on the used market instead of buying it directly from them. Four reasons we choose this path. 

  1. We are lazy and would have had to book a flight to the Bahamas to look at the other four boats they had for sale at the time. 
  2. I was not sure how to quantify the value of the warrantee and training that would come with a boat purchased from them. I'm sure if I would have reached out they would have been happy to give me a dollar figure but but we have owned boats before so I did not feel like we needed a full week of training thus we settled on three days to go over systems, get all the sails up, and get some practice docking. The Warrantee part I was not sure how we would use as I felt to truly get the value out of that we should be living on the boat and using it every day to truly figure out what might not be working and frankly that kind of time commitment right now was not in the cards. 
  3. This boat was one of the newer boats for sale at the time. Endurance (formerly X-Factor, formally Xquiste) is a 2019 we purchased in spring of 2025 and spec'ed the best of what is currently on the market. The boat came with a large lithium house bank of 1500aH, the extended solar array for 2400W of glass panels, 2 wind generators that are supposed to be good for 700W, 100lb Ultra anchor (I have admired these but am to cheap to ever buy one), and a 2023 Highfeild 390 Sport with 60hp outboard are what really made up the differentiating factors for us. The layout, sail plans, and colors of the others were all the same.
  4. I think I got it cheaper on the open market. Frankly I was not really looking for a boat the day we went looking, we saw this one, I made a lowball offer then somehow got it.
Now comes the truly impressive part. Even though we did not buy the boat directly from Xquisite they still welcomed us into their family with open arms. I e-mailed their base in the Bahamas to see if we could pay directly for some training. The response was no problem come on over! I asked about getting a few service items addressed while we were there again no worries we got you, is that all you need fixed. The cherry on top was they had availability for us to dock and leave the boat there for a month and they provide a discounted rate for Xquisite owners making the dock about the cheapest we have found in the Bahamas at a marina I would consider one of the top 5 of any we visited. I'm not sure how many different ones we have visited over the years or even just during our Great Loop but I feel like it's a lot :).

I can confirm that after spending three full days with Travis (our training captain who also runs the Xquisite charter business) we got what we expected and more.. and were almost mentally worn out. I'm not sure I could have absorbed a full week of training. I would hope if one was getting two weeks of training it would be spaced out and broken up a bit. We could have hired a well rated Captain in Fort Lauderdale and frankly it might have saved us some money. But the time spent with Travis was well worth the cost. He knows the boat and its systems, he runs these boats in charter thus knows what breaks, where it is, and what's involved in fixing it. There were not many questions I asked that would stump him but when I did he knew who to call to get the answer. One of the nice things was going over all the areas of the boat that would require regular attention or maintenance and to have that maintenance demonstrated for me. I'll be lucky if I can remember half of the information he went over with us but it certainly was three days well spent! All three of us took turns raising, lowering, and tacking sails followed by a few hours of docking practice. I think all three of us can dock the boat with equal skill for now. While Max did check out for most of the maintaince discussions Amy & I both got a lot out of the systems overviews and how and when to switch to using the various secondary systems. This boat has a lot of redundancy. If the electric shifters fail there is a secondary system and even a third way of working around the issues, same if the hydraulics fail, or if a bilge pump or float switch give up. The thinking that went into the design of this boat and its systems is truly impressive!

If anyone is reading this and thinking about an Xquisite the quality of their team regardless if it's at the restaurant, the service team, training team, or facility is amazing. I can confirm the marketing and what they tell you at the boat show is all real. At this point we have only owned the boat for a little over a week and have spent 5 of those days at the Xquisite Center in Freeport Bahamas. We enjoyed it all and were sad to leave the boat. Unfortunately Max still has 3 weeks of school left of his Junior year then we will be back to bring the boat back to the US and start working it up the East Coast. For now we are leaving it in the service teams capable hands to get some maintenance items addressed.





No comments:

Post a Comment